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Frequently Asked Questions

These are some of the most commonly asked questions Gma receives.

Q. Do you offer assistance for those who purchase your tools including videos, MP3s, apps etc?

A. Yes I offer a free check in with me service to help you work effectively with my tools. Click here to go to the "Check In With Gma" page.

Q. What is a negative entity?

A. A negative entity is dark energy in non-physical form. It will be the most intelligently cunning parasite that you have ever had. It remains invisible to you typically and manipulates you in ways you are oblivious to.  

It feeds off your energy field and has the ability to put thoughts in your head that are not your own. It prefers a diet of the more negative emotions from frustration all the way down to depression. This can cause you to feel, tired, agitated, frustrated and even make comments and act in ways that are out of character for you.  Click here to learn more about how a negative entity affects you.

Q. How can a negative entity enter my Auric Field?

A. A negative entity can enter your Auric Field if you have a hole or a tear in your Auric Field.  Click here to learn what causes the Auric Field to be compromised.

Q. Why Does Grandma Chandra use fractal images in her videos?

A. The fractal images go thru your Aura. Since you are composed of light, fractals enter your light field aka your Aura and can heal you on the cellular level. Working on this level of consciousness has a more permanent effect than addressing symptoms on a physical level.

Q. What is the fast most effective way to listen to Gma's 11 minute MP3 in order to complete the homework she has assigned?

A. The quickest way to get through a series of repetitions with Gma's 11 minute MP3s is to set your computer audio player to loop or your MP3 player such as a SanDisk to repeat. Then put your headphones on, turn the volume down low and listen to the MP3 at night while you sleep.  

Use the check in with Gma email address grandma@checkinwithgma.com once you've completed the assigned number of repetitions to see if you are complete with the MP3 or if you need to listen more.

Q. I purchased Gma's Green Healing Laser but did not receive a copy of the instructional guide.

A. You should receive a card with the green laser that contains a download link for the instructional guide.  Click here to access the download page.

Gma's Apps

Q. How do I turn up the volume?  I cannot hear the audios playing.

A. It may be your overall phone volume is turned down or completely muted OR
Controllers within the app could be turned to settings that lower or mute the sound too. For this please consider the following:

1. Check that the speaker icon for the menu option you are wanting to listen to, has not accidentally been muted (you will see the diagonal crossed line through the speaker icon if it has).

2. Another possibility is that the dot (controller) along the slider bar just above the speaker icon has not been moved all the way to the left. Either of these control changes would result in silencing your sound too. Do know that the full energetic benefits are still in effect whether the sound is audible or not.

3. Make sure that you are in a “play” mode – which will show as the controller is two vertical parallel lines, rather than the white arrowhead.

Q. How do I prevent my iphone screen from timing out while the app is playing?

A. Change the time duration before the screen will lock within the Settings under the Touch ID & Passcode options. The duration can be set to different intervals that range from immediate to as long as 4 hours between requiring the passcode be re-entered. If you set a 15 minute time interval, and then play each of the last three menu items in order (one time through), you should be able to complete this before your iPhone screen would relock on you.

Q. How do I prevent my android screen from timing out while the app is playing?

A. Within the Settings under Display, Sleep you can change the time it takes for the screen to go to time out.  If you set the timer to 10 minutes you will be able to play the entire app before the screen times out.